Metrics issue affecting Aiven services
Resolved·Degraded performance

We have resolved the underlying cause of the problem affecting service metrics

Should any further issues be encountered, please reach out to support via the Aiven console.

We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.

Tue, Oct 15, 2024, 09:12 AM
(5 months ago)
·
Affected components
Aiven
Updates

Resolved

We have resolved the underlying cause of the problem affecting service metrics

Should any further issues be encountered, please reach out to support via the Aiven console.

We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.

Tue, Oct 15, 2024, 09:12 AM

Monitoring

The metrics pipeline throughput is now back to normal, we're monitoring the situation.

We'll update the incident status within the next hour

Tue, Oct 15, 2024, 08:26 AM(46 minutes earlier)

Identified

We have identified problem that affected the service metrics

We are actively working on the recovery

We will provide a status update in the next 30 min.

Tue, Oct 15, 2024, 07:57 AM(28 minutes earlier)

Investigating

Our team has identified the cause of the problem with the service metrics and is currently working on the recovery

We'll provide an update on the progress in approximately 30 minutes.

Tue, Oct 15, 2024, 07:16 AM(40 minutes earlier)

Investigating

Our teams continue investigating the issue with the service metrics

Our incident team is working together to identify the problem.

We apologise for the inconvenience caused by this issue. We will provide a further update in approximately 30 minutes.

Tue, Oct 15, 2024, 06:37 AM(39 minutes earlier)

Investigating

We are experiencing an issue with our service metrics, and are investigating.

Our incident team is working together to identify the problem.

We apologise for the inconvenience caused by this issue. We will provide a further update in approximately 30 minutes.

Tue, Oct 15, 2024, 05:03 AM(1 hour earlier)