We have resolved the underlying cause of issue affecting our customers using legacy MD5 password cannot connect through pgbouncer.

Should any further issues be encountered, please reach out to support via the Aiven console.

We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.

We have identified the root cause of the issue and are currently rolling out a mitigation to affected customers. We expect the issue to be resolved soon. Please reach out to the Aiven support team if you're still encountering issues connecting through PGBouncer.

We have identified the root cause of the issue affecting the services.

We are actively working to resolve this issue.

We apologise for the inconvenience caused by this issue. We will provide a further update in approximately 30 minutes.

Our engineering team is still actively working to identify the root cause.

We appreciate your patience and will share another update once we have identified the issue.