Forced restart on PostgreSQL services
Resolved

We have now deployed a fix which resolves this issue.

If you are still experiencing issues with your PostgreSQL service, please contact Aiven Support for assistance.

Mon, Mar 6, 2023, 05:55 AM
(2 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

We have now deployed a fix which resolves this issue.

If you are still experiencing issues with your PostgreSQL service, please contact Aiven Support for assistance.

Mon, Mar 6, 2023, 05:55 AM

Monitoring

We are mitigating impacted service and customers should not experience issues.

If you are experiencing issues with your PostgreSQL service, please reach out to Aiven support for assistance.

Mon, Mar 6, 2023, 12:45 AM(5 hours earlier)

Identified

Our team continues to work towards a permanent fix for new PostgreSQL services while the emergency procedure in place is being executed on a regular basis to avoid further issues.

Sun, Mar 5, 2023, 02:01 PM(10 hours earlier)

Identified

Our team continues to work towards a permanent fix for new PostgreSQL services while the emergency procedure in place is being executed on a regular basis to avoid further issues.

Sun, Mar 5, 2023, 01:07 PM(54 minutes earlier)

Identified

Our team continues to work towards a permanent fix for new PostgreSQL services while the emergency procedure in place is being executed on a regular basis to avoid further issues.

Sun, Mar 5, 2023, 11:40 AM(1 hour earlier)

Identified

Our team continues to work towards a permanent fix for new PostgreSQL services while the emergency procedure in place is being executed on a regular basis to avoid further issues.

Sun, Mar 5, 2023, 08:48 AM(2 hours earlier)

Identified

Our team continues to work towards a permanent fix for new PostgreSQL services while the emergency procedure in place is being executed on a regular basis to avoid further issues.

Sun, Mar 5, 2023, 05:48 AM(2 hours earlier)

Identified

Our team continues to work towards a permanent fix for new PostgreSQL services while the emergency procedure in place is being executed on a regular basis to avoid further issues.

Sun, Mar 5, 2023, 04:45 AM(1 hour earlier)

Identified

Our team continues to work towards a permanent fix for new PostgreSQL services while the emergency procedure in place is being executed on a regular basis to avoid further issues.

Sun, Mar 5, 2023, 03:43 AM(1 hour earlier)

Identified

Our team continues to work towards a permanent fix for new PostgreSQL services while the emergency procedure in place is being executed on a regular basis to avoid further issues.

Sun, Mar 5, 2023, 02:34 AM(1 hour earlier)

Identified

Our team continues to work towards a permanent fix for new PostgreSQL services, meanwhile, the emergency procedure in place is being executed on a regular basis to avoid further issues.

Sun, Mar 5, 2023, 01:17 AM(1 hour earlier)

Identified

Our team continues to work towards a permanent fix for new PostgreSQL services, meanwhile, the emergency procedure in place is being executed on a regular basis throughout the day to avoid further issues.

Sun, Mar 5, 2023, 12:18 AM(59 minutes earlier)

Identified

Our team continues to work towards a permanent fix for new PostgreSQL services, meanwhile, the emergency procedure in place is being executed on a regular basis throughout the day to avoid further issues.

Sat, Mar 4, 2023, 10:22 PM(1 hour earlier)

Identified

A permanent fix for the new PostgreSQL services is in progress, in the meanwhile an emergency procedure is in place to patch the services that might be affected by this condition, this is done regularly through the day.

Sat, Mar 4, 2023, 02:01 PM(8 hours earlier)

Identified

A permanent fix for the new PostgreSQL services is in progress, in the meanwhile an emergency procedure is in place to patch the services that might be affected by this condition.

Sat, Mar 4, 2023, 01:00 PM(1 hour earlier)

Identified

At this point, the problem for all the existing PostgreSQL services is fixed. We're actively working on resolving the problem that's isolated to new PostgreSQL services only.

Sat, Mar 4, 2023, 09:21 AM(3 hours earlier)

Identified

At this point, the problem for all the existing PostgreSQL services is fixed. We're actively working on resolving the problem on new PostgreSQL services.

Sat, Mar 4, 2023, 07:53 AM(1 hour earlier)

Identified

We have completed patching of existing PostgreSQL services however, new PostgreSQL services are still impacted. Our team is continuing investigations into resolving this issue for new PostgreSQL services.

Sat, Mar 4, 2023, 05:49 AM(2 hours earlier)

Identified

We have completed patching of existing PostgreSQL services however, new PostgreSQL services are still impacted. Our team is continuing investigations into resolving this issue for new PostgreSQL services.

Sat, Mar 4, 2023, 04:33 AM(1 hour earlier)

Identified

We have completed patching of existing PostgreSQL services however, new PostgreSQL services are still impacted. Our team is continuing investigations into resolving this issue for new PostgreSQL services.

Sat, Mar 4, 2023, 03:26 AM(1 hour earlier)

Identified

We have completed patching of existing PostgreSQL services however, new PostgreSQL services are still impacted. Our team is continuing investigations into resolving this issue for new PostgreSQL services.

Sat, Mar 4, 2023, 01:30 AM(1 hour earlier)

Identified

We have completed patching of existing PostgreSQL services however, new PostgreSQL services are still impacted. Our team is continuing investigations into resolving this issue for new PostgreSQL services.

Sat, Mar 4, 2023, 12:16 AM(1 hour earlier)

Identified

We have completed patching of existing PostgreSQL services however, new PostgreSQL services are still impacted. Our team is continuing investigations into resolving this issue for new PostgreSQL services.

Fri, Mar 3, 2023, 10:31 PM(1 hour earlier)

Identified

We have identified the root cause of the problem, and we are working on the fix. PostgreSQL services whose nodes are created at or later than Feb 23 07:10 UTC are impacted.

Fri, Mar 3, 2023, 08:55 PM(1 hour earlier)

Identified

We have identified a problem that causes PostgreSQL services restart every day. Our engineering team is addressing this problem and working on the fix. We will provide updates on the progress on this page shortly. We've disabled automatic maintenance update for all services temporarily. Before the fix is deployed, please avoid maintenance update and service plan changes that triggers recycle.

Fri, Mar 3, 2023, 07:24 PM(1 hour earlier)