The fix has been successfully deployed to production. Any user changes made to the "avnadmin" user password are now properly propagated into all appropriate places in our backend. Therefore, it is again possible to reset the "avnadmin" user password.

We are actively working on the rollout of the fix to production and will update you on this page as soon as it's deployed. We would like to express our gratitude for your continued patience and apologize for any inconvenience caused.

We have staged the fix that will propagate information such that the avnadmin credentials can be updated correctly and this will be active on our next production deployment. Until then, we still recommend to refrain from resetting the avnadmin password till the issue is resolved. If you are facing this situation and need urgent help to restore connection, please contact Support and we will provide you with a workaround.

We are applying a fix that will ensure any user changes made to the avnadmin user passwordwill propagate information into all appropriate places in our backend. We still recomment to refrain from resetting the 'avnadmin' password till the issue is resolved. If you are facing this situation and need urgent help to restore connection, please contact Support and we will provide you with a workaround.