This incident has been resolved.

A power outage in Google Cloud's europe-west2-b zone disrupted services running in the europe-west2 region. Nodes in the affected zone were rebooted when the zone recovered. Some affected Aiven for Apache Kafka, Aiven for OpenSearch, Aiven for PostgreSQL and Aiven for Valkey services needed extra recovery steps or node replacement before they returned to normal operation.

All affected services have now been restored. We apologise for the disruption.

We have resolved the underlying issues of nodes creation and replacement in the vultr-ewr cloud region.

Should any further issues be encountered, please reach out to support via the Aiven console.

We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.

We have resolved the underlying cause of this issue in Google's asia-southest1 region.

Should any further issues be encountered, please reach out to support via the Aiven console.

We apologise for the inconvenience caused by this issue.

This incident has been resolved. New service nodes are able to start normally again, and running nodes were not affected at any point during the incident.

We apologize for any inconvenience this may have caused.

We have resolved the underlying cause of the new node creation and new nodes are able to be created without issues.

Should any further issues be encountered, please reach out to support via the Aiven console.

We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.

All customer services affected by this issue have been restored, and no further action is needed on your side. It is now safe to proceed with PostgreSQL major version upgrades.
We apologise for the disruption this caused.

This incident is now resolved.

Earlier today a certificate problem affecting our public API endpoints caused sign-in failures and errors for customers using the Aiven Console, the Aiven API, the CLI, the Terraform provider and other API-based integrations.

A corrected certificate has been in place across all API nodes since 02:05 UTC, and we have seen no further errors during our monitoring period. We are following up with a permanent fix to prevent this from recurring.

We apologize for the disruption. If you are still seeing problems, please contact Aiven support at support@aiven.io

This incident has been resolved. Aiven Console login and support ticket creation through the portal are fully functional again.

We continued to monitor performance and have seen no further issues. If you encounter any problems, please email support@aiven.io.

New VM creation has returned to normal across all cloud providers, including DigitalOcean. * VM provisioning is operating normally across all regions. * The upstream DigitalOcean incident has been resolved. * We are continuing to monitor the infrastructure to ensure stable provisioning. The incident is now resolved. Thank you for your patience.